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Experience
Experience
UX Designer, ECI Software Solutions
UX Designer, ECI Software Solutions
May 2024 - Present
Provo, UT
As the sole UX Designer for the Field Service division, I'm collaborating with a development team to design and implement a comprehensive customer identity management portal. This new portal aims to streamline user experiences by integrating Single Sign-On (SSO) and Multi-Factor Authentication (MFA) functionalities, enhancing security and usability across the organization.
UX Designer, Fishbowl Inventory
UX Designer, Fishbowl Inventory
Aug 2022 - April 2024
Orem, UT
Improved product workflows and outcomes by creating solutions in Figma for complex inventory and manufacturing systems:
Started as Jr. Designer role and shifted to leading a critical project for Fishbowl venture into multi-channel e-commerce connections
Played a key role in establishing an efficient Figma style library with 504 components and 291 styles, ensuring consistency across products
Decreased design-related confusion reported during development sprints, indicating improved clarity and effectiveness of handoffs
Actively sought growth and learning, incorporating feedback into iterations, and continually searched for innovative approaches
Effectively managed time and resources to meet project deadlines
UX Design Intern, Digital Media at UVU
UX Design Intern, Digital Media at UVU
Sept 2021 - Aug 2022
Orem, UT
Collaborated with Interaction Design Professor Daniel Hatch to redesign pages for UVU's Digital Media website using Figma:
Conducted discussions with stakeholders and students to identify information to enhance the website's relevance and usefulness
Gathered high-quality photographs for better visual appeal and user engagement on the website
Tested design with six students, all agreeing it enhanced clarity and would have improved navigation as a prospective high school senior
Education
Education
Bachelor’s of Science in Web Design and Development, Interaction Design Emphasis
Bachelor’s of Science in Web Design and Development, Interaction Design Emphasis
Utah Valley University, Class of 2022
Certificates
Certificates
User Research – Methods and Best Practices
User Research – Methods and Best Practices
The Interaction Design Foundation, Mar 2024
Emotional Design — How to Make Products People Will Love
Emotional Design — How to Make Products People Will Love
The Interaction Design Foundation, Jul 2023
Awards
Awards
Fishbowl's Monthly Company Ascend Award
Fishbowl's Monthly Company Ascend Award
July 2023
Senior Capstone Gold Winner at UVU DGM Showcase
Senior Capstone Gold Winner at UVU DGM Showcase
April 2022
Volunteer
Volunteer
UX STRAT Amsterdam: Speaker Helper
UX STRAT Amsterdam: Speaker Helper
June 13 - 15, 2022
Aided conference speakers during a university-funded trip for seamless stage transitions.
IxD Collaborative: Leadership Council
IxD Collaborative: Leadership Council
Dec 2021 - Aug 2022
Promoted events, increasing student attendance and engagement.
Girls Engineering and Technology Day: Booth Runner
Girls Engineering and Technology Day: Booth Runner
Nov 12, 2021
Led VR demonstrations at UVU to inspire young girls' interest in STEM
Tools
Tools
Skills
Skills
Design Thinking
User Research
Personas
User Flows
Wireframing
Prototyping
Usability Testing
Interaction Design
Interface Design
Design Systems
Responsive Design
Mobile Design
Outside of Work...
Outside of Work...
Outside of work, you'll find me traveling to new destinations, attending live music events, or even just playing my Nintendo Switch at home with a good snack. I strive to try new things to open my mind and inspire my creativity!
Disneyland with my Niece
Amsterdam Trip
Colbie Caillat at Tuacahn
Hiking in Utah
Donny Merrill
Director of User Experience at Fishbowl Inventory
"Jenna is a talented UX designer with a strong eye for detail and a deep understanding of user needs. I highly recommend her for any UX design position. She has not only helped our product but also made it easier for developers to work with the UX department."
Kyle Jacobson
Senior UX Designer at Fishbowl Inventory
"I worked very closely with Jenna to create extremely complex systems for inventory and manufacturing for mobile as well as web-based and desktop-based software where she proved her value time and time again. She constantly impressed me with her knowledge, willingness, and openness to constructive criticism and teaching."
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